Starting a new job
Add comment July 1st, 2000
The latest news from the NZ front is that I started my new job yesterday. It's going to be great, 'cause it's an internet-support role inside a corporate support company. Basically, the support I have to offer is for home users with their internet access and their computer. Now, because Computerland have never provided home user support before, they don't have any procedures in place to facilitate the support. So yesterday I went through the computer manufacturer's website and accessed all their support information for the computer in question. Now I can easily say that we provide the same support that the manufacturer provide, and if they want any more then they can go back to their supplier. My bosses are happy with that already… I only need training now in their job tracking and logging software, which is probably the hardest thing I have to learn. My work starts on Tuesday, so I have only Monday left for training.
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