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Add comment November 4th, 2004
1) I'm working on creating a new role at work. I've seen a need in the company for a Client Relationship Manager, someone who attends to the happiness of the client above and beyond just getting money out of them. I've approached my managers with this perception of how to add value to what we offer our clients, and coincidentally (Hah! No such thing as coincidences! "Coincidence is God's way of remaining anonymous.") they've been talking amongst themselves about exactly that. So they talk about it, and then I come along and tell them how I see a need in the company, and I know of how to 'fix it'.
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